18ShowHeaderButtonsSmall Attend

18ShowHeaderButtonsSmall2 Agenda

18ShowHeaderButtonsSmall Exhibit

October 17  

Better Online Reservations
October 17 - 11:00 a.m.
Technology Stage
Company: Reserve.com | Speaker: Daisy Dolan, Director of Channel Sales

Reserve is the country's premier hospitality technology platform, helping restaurants and guests connect. Reserve helps guests discover restaurants, book reservations and get personalized service.

Reserve's restaurant partners see fewer reservation cancellations, get better CRM and receive actionable data that helps them better understand their business. Come see why hundreds of the country's best restaurateurs — from Rick Bayless to Jean-Georges Vongerichten - have replaced OpenTable with Reserve.



Micros POS - The Worldwide Leader in Hospitality POS
October 17 - 12:00 p.m.
Technology Stage
Company: Oracle Hospitality & CDITECH | Speakers: National Sales Team

See why Micros POS continues to be the Gold Standard in traditional hospitality point of sale. Purpose-built for restaurants, Micros POS provides a complete hospitality management solution for its merchants - offering more than just point of sale with the most integrated services, the most integrated partners and the power of Oracle Hospitality.


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Ransomware: Creation, Evolution, Impact, Mitigation
October 17 - 1:00 p.m.
Technology Stage

The industry’s acclaimed public enemy number one slot belongs to a growing practice called ransomware. Ransomware attacks are becoming more widespread as malware is placed on devices and used to encrypt your data which is then held until a ‘ransom’ is paid. Stay informed so that you don’t fall victim to the new public enemy number one.


 Get Wisely

Same Squeeze, More Juice
October 17 - 2:00 p.m.
Technology Stage

Join Mike Vichich from Get Wisely to discuss why integrating ops and marketing technology is the fastest and easiest way to grow same-store sales.


October 18  

Are You Ready for Online Ordering?
October 18 - 10:00 a.m.
Technology Stage
Company: 411 Eat | Speakers: Vincent Moneymaker


Are you looking to increase sales by 10-20%? Online ordering is a simple, low-cost way to help drive new guests to our restaurant, increase online visibility and help existing guests order more frequently. Come learn how to integrate online ordering into your restaurant's operations and increase your bottom line!

 Guest Loyalty

Creating Guest Loyalty
October 18 - 11:00 a.m.
Technology Stage
Company: Total Loyalty Solutions & ABCD Hospitality | Speakers: John Friday, Digital Specialist (TLS) & Harvey McLand, Founder (ABCD Hospitality) & Others

Learn the difference between satisfied guests and truly loyal guests! Our panelists are the industry leaders in guests loyalty solutions and will have an open discussion that will instill the core values to help you succeed.


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POS System as a Service vs. Purchase & Cloud POS Demonstration
October 18 - 12:00 p.m.
Technology Stage
Company: CDITECH | Duane Owens, General Manager

Upgrading your point of sale can be an unexpected expense when PCI compliance, Windows updates and software upgrades require you to upgrade hardware and software. Our Cloud POS As A Service program solves all of these concerns and allows you to eliminate the large upgrade costs associated with traditional point of sale solutions. Never pay for a point of sale again!


 Luxe 3D

Marketing with 3D Video
October 18 - 1:00 p.m.
Technology Stage
Company: Luxe 3D Tours | Speakers: Brian Ashley

Most guests are finding your restaurant online before choosing to visit. Allow them to experience and interact your venue with an immersive 3D 360-degree tour and make their decision to visit even easier. Come see how Luxe 3D Tours can help increase your online visibility and help your guests find you online.


 Maner Costerisan original

Why Business’ “WannaCry” about Cybersecurity
October 18 - 2:00 p.m.
Technology Stage

Earlier this year, the WannaCry ransomware attack acted as both wake-up call and leveler to organizations around the world. Add on the trend of hackers commandeering websites and you have a variety of emerging risks businesses need to keep an eye on. How do you address and evaluate each unique environment? How do you manage the internal risk that comes from a small staff, sometimes doing business on personal devices? Finally, how do you contain, control and respond to an event should it occur?



Menu Engineering 2.0
October 18 - 3:00 p.m.
Technology Stage

What if every guest in your restaurant ordered just one more item? That extra cocktail, appetizer, side dish, add-on, glass of wine or dessert is the 15% difference between very profitable and barely profitable. Join Imenutech's President and co-founder, Eric Arsenault, as he reveals the strategies behind tablet menus that psychologically impact guest ordering and increase sales to levels restaurants could never reach with traditional paper menus.


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